Rebtel credits vanished after refill
I rely on Rebtel to stay in touch with family overseas, but after topping up my credits last weekend my balance unexpectedly reset to zero. Between work calls and school pickups, I couldn’t follow up immediately. I logged into the app, checked my transaction history, and even reloaded the page—no sign of the new minutes. I then sent my account handle, date of purchase, and a screenshot showing the empty balance through their contact form but haven’t heard back. Has anyone recovered lost Rebtel credits and what details finally triggered their team to restore them?