JetBlue refund stuck after cancellation
I canceled a JetBlue flight online due to an unexpected family emergency and was told a refund would arrive within seven days, but my account shows no credit even after two weeks. I followed up by emailing customer service with my confirmation details yet received no response. Has anyone finally gotten their refund processed under similar circumstances, and what triggered JetBlue to complete it?
Hi! I resolved mine by gathering every pertinent detail and submitting them together through the support page: https://jetblue-airways.pissedconsumer.com/review.html My message included the cancellation confirmation number, the date I canceled, and a screenshot of my unchanged bank statement showing no refund. Less than 48 hours later, JetBlue’s team replied to apologize for the delay, confirmed the refund had been approved, and provided a reference number for tracking. Bundling full cancellation context and proof in one submission unlocked a swift, complete resolution.