I requested a cash advance through Earnin but the transfer was held and the app still shows it as processing. I tried reconnecting my bank and restarting the app with no change. How do I report this so the money gets released?
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Hi! When my advance was unexpectedly held the day before rent, I stayed calm and collected a short timeline of events (when I requested the advance, the amount, and what I’d already tried), then I sent one concise message via Earnin’s support page at https://earnin.pissedconsumer.com/review.html explaining the situation, the exact time window, and my preferred contact method. Support ran a quick backend check, asked one clarifying question, and cleared the hold the same day. My takeaway: keep your report brief and factual, include the transfer time and amount, ask for an expedited review, and note how you prefer them to reply so they can resolve it faster.